In these conditions, “The Company” refers to LSK Supplies Ltd, and “The Buyer” refers to the business, organisation, or individual to whom these Terms and Conditions are addressed.

While we make every effort to ensure timely deliveries, we cannot guarantee exact delivery dates. The Company accepts no liability for any loss or damage resulting from delays in delivery.

Free delivery is available on qualifying orders over £100, subject to delivery location, parcel weight, dimensions, delivery slot availability, and any applicable exclusions. Detailed delivery options and pricing can be found on our Delivery Information page.

The Buyer is responsible for any non-recoverable costs incurred by The Company if an order is cancelled. Should The Buyer cancel an order that has already been processed, The Company reserves the right to charge for any associated costs.

All prices are subject to change without notice and will be based on current rates at the time of dispatch.

Special offers and discounts may apply to Trade Plus members, including a 10% discount on qualifying products. Certain products, promotional lines, or net-priced items may be excluded.

Ownership of goods remains with The Company until full payment has been received. This includes any outstanding finance or return bills related to the order. Title to goods will pass to The Buyer only after the full amount has been paid.

Unless otherwise agreed, payment is required in advance with the order. For account customers, terms are net 30 days from the end of the month. Late payments may incur interest charges at 2.5% above the Bank of England base rate.

The Company reserves the right to charge interest on overdue accounts and recover any legal costs involved in the collection of unpaid invoices.

Damaged goods must be reported within 5 days of receipt. Goods that are not special orders can be returned within 30 days of delivery, subject to a 25% restocking fee. Returned items must be in resalable condition. Special-order items are non-refundable.

The Buyer is responsible for ensuring that the goods purchased are suitable for the intended use. The Company shall not be held liable for any damage arising from misuse or incorrect use of the products.

Verified Trade Plus members may receive the following benefits, subject to eligibility, product availability, delivery restrictions, and the applicable Trade Plus terms:

• 10% off qualifying products
• Boosted discounts on selected Trade Essentials
• Contract Support Rates
• Trade Price Promise
• Free next-day delivery on qualifying orders over £100
• Click & Collect, including 24/7 collection where available
• Exclusive special offers
• Credit or Cash account options
• Online account access
• Same net price at every branch

Marketing communications are optional. Customers may unsubscribe from promotional emails at any time without automatically losing eligibility for their Trade Plus account benefits.